Allan L.

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Activity overview

Latest activity by Allan L.
  • Allan L. created an article,

    Intrusta Customer Data Processing Addendum (DPA GDPR)

     Intrusta Customer Data Processing Addendum Updated October 1, 2018   This Data Processing Addendum ("DPA"), forms part of, and is subject to, the Master SaaS Agreement or other written or electron...

  • Allan L. created an article,

    Where did you get your awesome hold music?

    We're glad you asked! In striving to create the best possible experience for our customers, we decided to forgo traditional hold music and instead found "Brighter Side" by Rand Walter to be a much ...

  • Allan L. created an article,

    INTERNAL USE ONLY: How do I Uninstall Intrusta?

    Windows Open the Control Panel using the start menu Go to Programs & Features Scroll down and click on Intrusta Click Uninstall Click Yes when prompted Then click Yes again when prompted on the In...

  • Allan L. created an article,

    Windows Defender won't let me install Intrusta, what should I do?

    If your installation of Intrusta is being blocked by Windows Defender, you've come to the right place. What is Windows Defender? Windows Defender is a basic antivirus tool built into Windows. While...

  • Allan L. created an article,

    How can my web browser keep me protected?

    Your web browser may already be taking steps to keep you protected. While most Internet users today know that it's important to install antivirus software, it's also important to know that there ar...

  • Allan L. created an article,

    Why is Intrusta telling me "User does not exist" when I try to log in?

    If you are trying to sign into your Intrusta account and see a message telling you "User does not exist", don't panic! We will go over a few reasons why this warning is occurring.      The email a...

  • Allan L. created an article,

    How do I take a screenshot to send to Intrusta Support?

    A screenshot can be helpful when our Support Team is trying to diagnose your issue with your computer or Intrusta. In order to further understand and diagnose your Intrusta support request, we may ...

  • Allan L. created an article,

    What do my scan results mean?

    Antivirus scan results can sometimes be confusing, but not with Intrusta! We make it easy to understand what happened at the end of your scan. Just in case you need a little help, this article will...

  • Allan L. created an article,

    How do I clear my browser's cache?

    What is my browser's cache, and how can I clear it? What is a cache? A browser's cache is essentially a folder full of temporary files that are stored on your computer for easy access. Rather than ...

  • Allan L. created an article,

    How do I update my Mac?

    Intrusta will run at it's best, and your computer will be at it's most secure when it's operating system is up to date. Up to date software ensures you have the latest security settings and patches...