How To

Billing

• How Do I Adjust the Time Settings on my Computer?
• How do I upgrade my account?
• How do I disable automatic renewal?
• How do I update my billing address?
• How do I Change the email address associated with my Intrusta Account?

Getting Started

• Windows Defender won't let me install Intrusta, what should I do?
• Running Your First Scan
• Installing Intrusta on Additional Devices
• Why Can't I Sign In or Sign Up?
• Installing Intrusta on Mac
• How do I check what version of Mac OS I have?

See all 10 articles

Using the Identity Guard Device Secure App

• Remediating an Infection
• Running a Scan
• How do I update Intrusta?

Account Management

• How do I upgrade or downgrade my Intrusta subscription?
• How do I reset my Intrusta password?
• How do I reset my Intrusta password?
• How do I move my Intrusta license to another computer?
• Why am I getting "Invalid verification code provided, please try again" when resetting my password?

Using Intrusta Antivirus

• What is Game Mode?
• My Intrusta shortcut is broken or missing
• Why isn't Intrusta OnAccess Running?
• Troubleshooting Scanner Errors