How To

Using the Identity Guard Device Secure App

• How do I update Intrusta?
• Running a Scan
• Remediating an Infection

Account Management

• How do I upgrade or downgrade my Intrusta subscription?
• Why am I getting "Invalid verification code provided, please try again" when resetting my password?
• How do I reset my Intrusta password?
• How do I move my Intrusta license to another computer?

Billing

• How do I disable automatic renewal?
• How do I update my billing address?
• How do I Change the email address associated with my Intrusta Account?
• How Do I Adjust the Time Settings on my Computer?
• How do I upgrade my account?

Using Intrusta Antivirus

• My Intrusta shortcut is broken or missing
• Troubleshooting Scanner Errors
• What is Game Mode?

Getting Started

• Why does Windows only allow apps from the Microsoft Store?
• How do I check which version of Windows I have?
• How do I check what version of Mac OS I have?
• Installing Intrusta on Windows
• Installing Intrusta on Mac
• Why Can't I Sign In or Sign Up?

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