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  1. Intrusta Help Center
  2. How To

How To

Need some help navigating our apps and tools? Start here!

Using the Identity Guard Device Secure App

  • How do I update Intrusta?
  • Running a Scan
  • Remediating an Infection

Account Management

  • How do I upgrade or downgrade my Intrusta subscription?
  • Why am I getting "Invalid verification code provided, please try again" when resetting my password?
  • How do I reset my Intrusta password?
  • How do I move my Intrusta license to another computer?

Billing

  • How do I disable automatic renewal?
  • How do I update my billing address?
  • How do I Change the email address associated with my Intrusta Account?
  • How Do I Adjust the Time Settings on my Computer?
  • How do I upgrade my account?

Using Intrusta Antivirus

  • My Intrusta shortcut is broken or missing
  • Troubleshooting Scanner Errors
  • What is Game Mode?

Getting Started

  • Why does Windows only allow apps from the Microsoft Store?
  • How do I check which version of Windows I have?
  • How do I check what version of Mac OS I have?
  • Installing Intrusta on Windows
  • Installing Intrusta on Mac
  • Why Can't I Sign In or Sign Up?
See all 10 articles
Intrusta Help Center